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26 Jan 2022 / 15:45 - 16:30

AI in Hospitality

How hotels are using AI to drive efficiency, automate work processes and maximize guest satisfaction

At our masterclass, we will look at various ways hotels engage AI to achieve operational efficiency, optimize costs and increase revenues. On one hand, Luka will provide an overview of how products like housekeeping software, maintenance, and general hotel operations technology uses AI to speed up and automate work processes. On the other, Roberto will guide us through their approach to implementing AI into their sales and marketing automation to increase conversions and their most important sales and revenue metrics. Summing up the masterclass, we will talk about the most interesting current use cases while speculating on where we expect to see more AI in the future.


Luka Berger,


Luka Berger is the founder and CEO of Flexkeeping, one of the globally leading hotel housekeeping and staff collaboration software

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