Reserve your virtual seat & join the AI revolution
Get ready for a mind-bending lineup of speakers, cutting-edge accredited content.
I accept the terms and conditions...
Thanks for conveying your interest!
You will get notified on the email you provided.Connect with us on linkedin
26 Jan 2022 / 15:45 - 16:30
AI in Hospitality
How hotels are using AI to drive efficiency, automate work processes and maximize guest satisfaction
At our masterclass, we will look at various ways hotels engage AI to achieve operational efficiency, optimize costs and increase revenues. On one hand, Luka will provide an overview of how products like housekeeping software, maintenance, and general hotel operations technology uses AI to speed up and automate work processes. On the other, Roberto will guide us through their approach to implementing AI into their sales and marketing automation to increase conversions and their most important sales and revenue metrics. Summing up the masterclass, we will talk about the most interesting current use cases while speculating on where we expect to see more AI in the future.
Luka Berger is the founder and CEO of Flexkeeping, one of the globally leading hotel housekeeping and staff collaboration software
Luka experienced the challenges of a traditional ‘pen and paper’ way of communication between departments when working as a housekeeper in a hotel in Yellowstone National Park, USA. Wanting to cut down on all the lost time and inefficiencies in daily hotel operations, he returned home to found Flexkeeping. Since launching in 2013, Flexkeeping is being used to help manage more than 50.000 hotel rooms in over 50 countries worldwide. Apart from running Flexkeeping, Luka is also an enormous enthusiast of modern-day technology. He actively participates in conversations about the future of technology in the hospitality sector.