26 Jan 2022 / 18:15 - 19:00
AI IN HR & LEADERSHIP: HOW AI CAN SUPPORT COLLECTIVE REDEFINITION OF SUCCESS AND SUSTAINABILITY
Managing a business during uncertainty in this fast-paced and unpredictable world demands not only a shift in our mindset but also the development of intelligence to keep, engage and inspire talent and to mitigate human-capital risks.
While many organizations already use AI-based solutions for manufacturing, logistics, etc., as well as state-of-the-art business intelligence tools for understanding their financials, customers and competitors, their employees remain the least understood and the least leveraged asset. Why? Each person is a multidimensional being, so to illustrate with the statement of the management guru Peter F. Drucker: "You cannot hire a hand, a whole man always comes with it." The gap was addressed by traditional methods of analyzing "the voice of employees" that provides only surface insights and fractural results. These methods are neither timely nor holistic enough or immediately actionable. In addition, the cost for assessments, surveys, pulses, aside from the valuable time spent by employees, is not marginal, while the measured focus might be irrelevant or unnecessary for a specific organization or time, hence critical signals might remain uncovered. Quantum has overcome many of these challenges and uses "collective intelligence" with a one-only employees survey, a proven solution for respondent fatigue, dishonesty, or fractured results across multiple surveys, with a short manager's assessment and a specially developed algorithm for people analytics. It uncovers the most comprehensive list of employee-related indicators (300+), provides a visualized grand synthesis of key risks and trends in the manager's dashboard, and integrates personal well-being and mental health into core corporate metrics. Consequently, it enables managers to address frustrations and to discover blind spots in people management, employee experience, well-being, and workplace culture quickly and effectively. A big shift in people management is still ahead of us, managers are looking forward to instant advice on detected alerts, for systematic approach and predictability. Such solution requires a "two-way street" approach; one for employees defining how well the company delivers on the things that they want, tracked by holistic diagnostic tools such as Quintaum mentioned above, and the other by AI-based tracking of multiple internal factors, such as the productivity, performance, innovation of teams and organizations, aside from many external factors that also have an impact on private and professional life.
Dr. Andreja Kodrin is the founder and CEO of Third Millennium Knowledge and Quintaum - People analytics company. She is an international expert in investments, strategic and resilience management with almost three decades of expertise.
She had the privilege to work with dozens of organizations, from startups to multi-billion dollar companies such as PSEG, Statoil, Bank Hapoalim, as well as with public institutions, such as the European Commission, the European Fund for Strategic Investments, and the Government of Slovenia. As a pioneer of resiliency, dr. Kodrin believes in solving global challenges with collaboration, co-creation, and entrepreneurial thinking. She suggests that the key to accomplishing remarkable achievements lies in living a balanced, energized and fulfilling life. Andreja incorporated her first company at the early age of 20, during her student years, and continued her career as the Chief Economist in a multinational engineering firm before she moved into investment banking and the private equity industry, where she acted as the Group CFO and Board Member of a diversified investment group. Between 1997 and 2006, Andreja served on numerous management and supervisory boards in the Netherlands, USA, Switzerland, Luxembourg, Serbia, Bosnia, and Slovenia. In 2008, she joined the pioneers of the 4th industrial revolution and founded the Challenge: Future, a global collaborative platform for youth open innovation with 38,000 members from 213 countries. The network comprised 1,800 faculties and business schools, along with 64 local hubs worldwide, collaborating together on the world's most pressing challenges through youth engagement and co-creation. For the results achieved on a global scale, she gained the Sustainability Entrepreneurship Award for Excellence in 2013 and Honorary Beta Gamma Sigma (BGS) in 2015. Andreja obtained a Master's degree in 1997 and a Ph.D. in 2016 from SEB, School of Economics and Business in Ljubljana, Slovenia. She has also attended multiple executive programs at INSEAD, Harvard Business School, and IMD Business School.